Naturally every project will have a dedicated Project Manager assigned to it; this individual will be someone of Associate Director level or above, in terms of their seniority and experience. The Project Manager will be the key client contact and is responsible for overseeing each stage of the project, from initial design of the study, through to fieldwork, completion, data provision and follow up. The Project Manager manages progress meetings with the client as well as delivering assurance that follow up actions committed to are completed and that the client is ultimately satisfied with the team performance on a given project.
Clients are updated regularly on progress with information as required on sample
status, strike rate and survey progress. The format and frequency of updates are
agreed up front between the client and the Project Manager. The Project Manager
will also keep the client informed of any issues or challenges encountered during
fieldwork, making pro-