At the ready to answer your call

At Peak Answers, we like to put faces to names and give you access to our management team so that you can contact them at any time to discuss your ongoing business needs, new projects and potential scope and costs. Could Peak Answers be the perfect fit for you? Feel free to contact Dave or Paul at any time.

“Peak Answers work closely with us and are very approachable. They ensure the programme runs smoothly and deadlines are met.”

Michael Worledge, Research Manager, Harris Interactive UK

Dave Laybourne

Managing Director

Tel:+44 (0)161 476 6655
E-mail: dlaybourne@peakanswers.co.uk

Dave has worked in the market research industry for over 30 years, holding senior operational and board-level roles in MORI, Business and Market Research, Wirthlin and Harris Interactive. In that latter role, he was director of operations for Asia and Europe, managing all data collection services and four contact centres.

He established Peak Answers in 2011 and since then has overseen our growing reputation for providing high quality data collection and great customer service.

Paul Sutton

Associate director

Tel:+44 (0)161 476 6655
E-mail: psutton@peakanswers.co.uk

With extensive experience in contact and call centre and operations management, Paul joined Peak Answers from JRA Research in 2014 and is our associate director.

Paul is responsible for maintaining our high standards in the data collection process, ensuring that all resources are effectively managed in order to deliver projects on time, on budget and to the specifications of our clients.

Claire Laybourne

Finance Director

Tel: +44 (0)161 476 6655
E-mail: claybourne@peakanswers.co.uk

Claire is a qualified management accountant with experience of working for organisations in a range of business sectors from automotive and healthcare to music and software development. She has also worked as a self-employed management and financial accountant as well as successfully founding, developing and selling her own retail business. Her real interest is in business start-ups and development, and as a co-founder of Peak Answers with Dave, her experience has been invaluable in guiding the shape and growth of the business.